ODI Takes Control of InHealth; Companies Deny Agents Commission

June 9, 2016

With ODI recently taking control of InHealth Mutual, many questions have come up. To help address some of these questions, ODI has created a FAQ regarding the current situation. For agents who are trying to best help clients that are affected by this, the situation has become more concerning due to the announcement from several health carriers that they will not pay commissions on any business that is moved to them.

With health commissions disappearing, OIA has concerns that agents will be unable to continue to provide health insurance consumers with the advice they need to choose the best plan for their situation. While this advice is crucial for consumers, it is also important for agents to be compensated for the expertise and services they provide.

To help with this troubling trend, OIA wants agents to be aware that Ohio law does permit agents to charge fees for services in several instances. For personal lines policies, such as sickness or accident insurance, agents may charge a fee if the policy is sold on a no-commission basis as long as the agent discloses the fee and the services to be provided to the customer. Members should review OIA’s Agent’s Guide to Charging Fees for Services for further details and to find a sample fee agreement.

If you have questions, contact Jeff Smith or Carolyn Mangas.

NOTICE: The Ohio Insurance Agents Association, Inc. (OIA) provides this information with the express understanding that 1) no attorney-client relationship exists, 2) neither OIA nor its attorneys are engaged in providing legal advice and 3) that the information is of a general character. You should not rely on this information when dealing with personal or professional legal matters; rather, seek legal advice from retained legal counsel.


Get connected

Ohio Insurance Agents Association, Inc.
600 Cross Pointe Road
Gahanna, OH 43230

Toll-free: (800) 555-1742
Phone: (614) 552-8000
Fax: (614) 552-0115

Media Inquiries:
Breanne George, ext. 1502