Advocacy in Action

PIA builds communication between agencies and companies
PIA knows that company relations is one of the top issues facing independent agents. Many times, agents feel at the mercy of unilateral company decisions that may not always consider agent needs, while many companies feel they don't fully understand what those needs are.

In response to this concern, PIA's Company Relations Representative actively advocates agents' ideas and concerns to company executives. PIA strives to foster clear and effective communication between companies and their appointed agents.            

PIA asks you what really matters
Every year, PIA sponsors the Insurance Company Satisfaction Survey. This survey gives you, as an independent agent, the chance to influence company decisions. You can rate your carriers completely anonymously in areas ranging from commission and underwriting to claims handling and technology.

PIA shares the results of the survey with member agents, as well as company representatives. And the companies take their results very seriously. Most share their results with their board of directors and senior management, and some are even creating internal campaigns to raise their survey scores and work more effectively with you, their appointed agent.

By participating in the Insurance Company Satisfaction Survey, you can help PIA identify agents' top concerns and share those with the companies you represent.

View the results of the 2010 Insurance Company Satisfaction Survey

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Company News

Harleysville Insurance is Now Part of the Nationwide Family of Companies
Now that the closing under the merger agreement has happened, Harleysville Mutual policyholders are now policyholders and members of Nationwide Mutual. Nationwide Mutual acquired all of the publicly held shares of common stock of Harleysville Group for $60.00 per share in cash.

 

 

Grange Insurance Names Peter McMurtrie Chief Sales & Marketing Officer
Grange Insurance announced that Peter McMurtrie has been named chief sales & marketing officer. Effective today, McMurtrie will lead a newly combined sales and marketing team focused on further enhancing the independent agent experience. Ken Kozek was promoted to vice president of claims.

 

 

Motorists Announces Kaufman Elected President
The board of directors of Motorists Mutual Insurance Co. voted to select David L. Kaufman, MAAA, ACAS, as president and COO.

 

 

ACUITY Reaches $1 Billion in Policyholders' Surplus
Policyholders' surplus at ACUITY grew to a record-high $1 billion, a 12.6 percent increase (GAAP) over the prior year, compared to a decrease in surplus at peer companies.

 

 

Hastings Mutual Announces New VP of Claims
Hastings Mutual Insurance Company welcomes Renee Beauford as Hastings Mutual’s new vice president of claims. Specializing in claims management, Beauford brings more than 20 years of insurance industry experience to the Hastings Mutual executive team.

 

 

Thank You!
Insurance company partners who are participating in PIA's 2011 Internship Program:

American Commerce Insurance, a MAPFRE Co.
Donegal Group
The Hanover Insurance Group, Inc.
The Hartford Group
The Motorists Insurance Group
Ohio Mutual Insurance Group
Selective Insurance Co. of America
The Travelers Companies, Inc.
Westfield Group